Contact Us
If you have any questions, feel free to contact us. Your questions will be answered within 12 hours.
There are 3 methods available. Check the information bellow:
Our 'Live Support' department is reachable for immediate answer when it is online.
Click on the blue Messenger button to talk with our customer service representative whenever you like.
If 'Live Support' is offline, maybe we are off work due to different time zones.
But you can leave a message, we will respond to you in no more than 12 hours!
2. Live Chat
It is Pink Button beside the Facebook Messenger. If you don't have facebook account or don't want to share your facebook account, you can contact us by click the pink button.
Jacob15@126.com
You can send an email to the above email address. You will get response in no more than 12 hours. If your message is regarding a purchased order, please specify your name and order number (this can be found in your order confirmation email or at your account admin page)( 'My account' ==> 'Order history')